People often think of innovation, great marketing, or a charismatic CEO when they think about what makes abusiness successful. Operations management is just as important as these other things, but it’s often overlooked.Operations management is the backbone of a business, dealing with the intricate planning, execution, andcontinual enhancement of the steps that bring a company’s vision to life. It ensures that products and servicesare consistently delivered on time, with top-notch quality, and with the agility to adapt to market changes. Inessence, it’s the silent yet indispensable force that keeps the business engine running.
As an operations manager, I’ve seen firsthand how the strength of a company’s operational systems affects itsability to grow. Good operations management:Operations management is the art of resource optimization, ensuring that every investment, be it in materials,human resources, or time, yields the best possible return. It’s about being efficient and resourceful in every aspect of the business.
●Makes processes more efficient to cut down on delays, eliminate waste, and ensure that departmentswork together smoothly.
●Sticks to quality standards to consistently meet or exceed what customers expect.
●Builds resilience so that a business can continue to operate effectively even when things go wrong.
Some of the most admired companies in the world are also very powerful in terms of operations.
Hoesni FUAD
Sales and Operations Manager
